Customer's inspection of eyeglasses
Once the package is delivered and received by you, our customer, you must conduct inspection immediately and carefully. Failure in doing so will be your own responsibility.
If you, our customer, find the eyeglasses and accessories are damaged or lost, or not in accordance with what you have ordered, please contact us immediately. Failure in doing so will be your own responsibility.
In case of our failure of providing you the products you order from gulatioptical.com, we will inform you in writing and will refund the full payment to the same card, with no more responsibility at our side.
In case you decide to return the package to us, please do not use the eyeglasses and enclosed accessories, and keep its original status. Failure in doing so will be your own responsibility.